Public Health Office Assistant (Ref: 18535)

Position: Public Health Office Assistant (Ref: 18535)
Location: Columbia, TN USA, 38401
Salary: $15.46/hr.
Duration: 1 Years 2 Months 10 Days - Contract
Openings: 1
Deadline: 07/31/2026
Description:
**Local Candidates
***Onsite

We are seeking a customer-focused, self-motivated, and team-oriented Public Health Dental Office Assistant to support daily operations in a community health department dental clinic. This role is responsible for front-office clerical functions, patient coordination, data entry, and basic administrative upkeep to ensure a smooth, efficient clinic flow.

Schedule: Full-time (Monday Friday, 8:00 AM 5:00 PM CST 37.5 hours/week)

Key Responsibilities
• Patient Management & Scheduling: Register, check-in, and check-out patients; schedule appointments and conduct reminder and follow-up calls.
• Customer Service & Eligibility: Greet patients, inform them of visit requirements, collect demographic data, and review documentation to determine program eligibility.
• Administrative & Billing Operations: Input patient data into health management software, collect and process cash drawer payments, and balance daily transactions.
• Records & Authorizations: Scan and index records into the Electronic Dental Record (EDR) system, manage prior authorization documentation for insurers, and handle medical record releases following compliance guidelines.
• Clinic Support: Compile necessary forms for clinic flow and maintain a constructive, cooperative team environment.

Minimum Qualifications
• Education: High School Diploma or equivalent.
o Education Substitution: Accredited college or university coursework may substitute for required work experience on a year-for-year basis (up to 2 years).
• Experience: Minimum of 2 years of full-time customer service delivery and/or clerical/office work experience.
• Additional Requirements:
o Valid Driver's License and willingness to travel within the region if required.
o Successful completion of a standard criminal background check.

Preferred Qualifications
• Dental Front Office Experience: Strong understanding of dental terminology and experience handling dental insurance verification/coding.
• Licensure: Active Registered Dental Assistant (RDA) license (to assist chairside during emergencies or staffing shortages).

Required / Desired Skills
• Customer Service & Office/Clerical Experience Required - 2 Years
• High School Diploma or Equivalent Required - 1 Years
• Valid Driver's License Required - 1 Years
• Data Entry & Electronic Records Management Required - 1 Years
• Dental Front Office / Dental Terminology Required - 1 Years
• Insurance Pre-Authorization & Medical/Dental Coding Required - 1 Years
• Active Registered Dental Assistant (RDA) License Required - 1 Years