Sr. Human Resources Transformation Consultant

Sr. Human Resources Transformation Consultant needed for a company located in Philadelphia. Skills: Minimum 8 years of external consulting experience delivering HR transformation projects for mid-to-large organizations. Hybrid model. Competitive salary and robust recruitment package offered.

This role will lead HR transformation engagements that intentionally embed AI, automation, and data-driven approaches to accelerate value, improve decision-making, and modernize HR functions and operations.

What you will do

Develop business and client relationships. Generate revenue through new client development and expand relationships with mid-to-large organizations. Lead client conversations about how AI and automation can unlock value for HR and the workforce across the employee lifecycle, and business outcomes. Create solution proposals that combine HR strategy, technology, and AI-enabled capabilities; negotiate scope and execute contracts.

Demonstrate and market expertise in HR transformation and AI enablement. Serve as a local market representative for Mercer in HR transformation, bringing together HR strategy, operating model design, digital employee experience, process redesign, technology enablement, and organizational adoption to drive conversations around the future of an AI-native HR function

Deliver client engagements end-to-end. Lead the delivery team for HR transformation engagements, with overall responsibility for ensuring the quality and value of all project deliverables. Manage project economics, ensuring projects are delivered according to project scope as well as on time and within budget. Mentor junior consultants in modern HR practices, analytics, and AI adoption and serve as a resource for project guidance.

Contribute to Mercer and the solution area. Contribute to thought leadership, methodology development and go-to-market collateral that integrates AI-driven HR transformation. Collaborate across Career, Mercer, and Marsh to leverage firm-wide capabilities and promote integrated solutions.

What we’re looking for

Bachelor’s degree (business, information systems, HR management, organizational psychology or similar). Advanced degree preferred.

Minimum 8 years of external consulting experience delivering HR transformation projects for mid-to-large organizations.

At least 10 years of program management experience on large-scale, multi-stream projects.

Deep HR domain expertise.

Strong content knowledge in at least three of: AI-enablement, HR strategy, HR technology, organizational effectiveness, HR operating models, process redesign, and employee experience

Broad understanding across the employee lifecycle and how HR functions (recruiting, talent, rewards, performance, learning).

HR technology and AI experience

Hands-on experience with core HRIS platforms such as Workday or SuccessFactors and with best-of-breed HR technologies (recruiting, payroll, learning, talent management).

Experience with shared services platforms (case/knowledge/document management, e.g., ServiceNow).

Demonstrated experience implementing digital automation (RPA), conversational AI/chatbots, and analytics or machine learning solutions in HR contexts.

Practical knowledge of generative AI/LLMs: use-case identification, prompt design, vendor assessment, data requirements, model validation, and safe deployment practices.

Consulting and commercial skills

Proven track record in business development, financial scoping, proposal writing, and presenting to executive stakeholders.

Ability to design comprehensive, innovative solutions that combine HR strategy, technology, and AI to solve complex client problems.

Strong collaboration, mentoring, and stakeholder management skills.