Volunteer & Community Engagement Coordinator

Do you love animals and connecting with people? Join our team as a Volunteer and Community Engagement Coordinator to recruit, train and support volunteers who make changes in the wellbeing of animals and families in the communities we serve.

At the Upper Valley Humane Society, every day is a chance to make a difference. We’re a team united by compassion, working together to save lives, care for animals, and strengthen our community. Our workplace is filled with positivity, support, and shared purpose really! Our team has as much compassion for one another as we do for the animals and the people in our community. We understand that even on hard days, the work that we're doing is important and fulfilling. Here, you’ll find opportunities to learn, grow, and be part of something truly meaningful. If you’re passionate about helping others and believe every life deserves love and respect, we’d be honored to have you join our mission!

Core Responsibilities:
• Leadership of Volunteers - Nurture enriching relationships with volunteers by providing a warm, welcoming, and caring experience. Ensure volunteers can grow and flourish in their roles. Provide on-going guidance to increase safety, cultivate a sense of belonging/community and achievement/esteem. Support and motivate volunteers through feedback and acknowledgement. Establish a predictable schedule for communication to ensure strong connection with UVHS.
• Volunteer Recruitment and Onboarding - Develop effective strategies to attract and recruit dedicated volunteers who share our passion for animal welfare. Conduct volunteer orientation and training.
• Foster Care Coordination - Ensure that UVHS has a pool of foster homes with valid home inspections in compliance with state regulations for foster care.
• Volunteer-Supported Initiatives - Coordinate volunteers for volunteer-supported initiatives. Examples are collecting UVHS donation cans and supply donations from local businesses, and ensuring that donations of supplies, such as dog food, are logged and put away in a timely manner.
• Partnership Development & Partner Relations Expand quantity and quality of community partnerships. Document contacts with partners, hosts, etc.
• Events & Groups - Respond to inquiries for group volunteer projects, school tours, hosted events, and more. Coordinate partner and third-party events. Ensure sufficient and appropriate volunteer coverage for events, including bingo. Support, not lead, development events. Manage Events Committee.
• Program Management - Maintain the volunteer database (Volgistics) for recordkeeping of volunteers, including fosters; ensure that volunteers maintain their schedule and record their hours; work with staff in community engagement as needed for events; track, assess, and report volunteer statistics as needed; maintain and update volunteer handbooks.
• Program Advancement - Advance the UVHS volunteer program and community engagement programs in accordance with the strategic plan. Goals include deploying volunteers in outreach and humane education programs; recruiting volunteer enrichment coordinators; and, developing opportunities for people with disabilities and/or neurodivergence as appropriate.
• Reporting - Develop reports to demonstrate impact(s) of volunteer and community engagement efforts.

Knowledge & Experience:
• High school degree (or equivalent) as a minimum requirement.
• Experience in customer service, coaching, or animal care is advantageous.
• Strong knowledge of, or eagerness to learn, animal shelter best practices.
• Systems savvy; experience and comfort working with systems to manage work tasks and retention of accurate records.

Benefits:
• Health Insurance
• Dental insurance
• Vision Insurance
• Paid time off
• Bereavement Leave
• Pet Bereavement Leave
• Employee discounts

Schedule:
• Tuesday through Saturday