Supports Coordinator

Summary: This individual will facilitate individual plan development, locate providers, coordinate and monitor the provision of services and supports as per individual’s plan, with the ultimate goal of a successful integration of the individual being supported into the community. Maintains required documentation to meet local, state, and federal mandates.

Essential Duties and Responsibilities include the following:

Works with individual and family on identifying key team participants within first 15 days of being assigned a case.

Identifies the individual’s needs-vocational, social, emotional, psychological, residential, cultural, legal and environmental-through the person-centered team process at the ISP meeting and through discussion with the person and their team.

Check HCSIS weekly for alerts, incidents, updates and changes to caseloads. Maintains accurate case comments in HCSIS that are entered within two days of the provision of service.

Develops an annual service plan to meet identified individual’s needs, ensuring that all relevant parties, the Individual, and the individual’s family, guardian and/or team are appropriately involved in the development and implementation of the plan. Revises the service plan as needed to reflect changes in the individual’s needs and life.

Ensures that all annual paperwork is signed at the Annual ISP meeting.

Develops cost estimates or budgets for needed services included in the ISP--includes identifying alternative support providers and respective costs. Assists individual with financial resources, including monitoring proper use of resources and needed.

Completes entry of Individual Support Plan with attached services in HCSIS within county/state deadlines.

Conducts or coordinates needed assessments formal and informal. Includes monthly/quarterly monitoring, annual PUNS, Waiver Service Preference packets. Updates as needed.

Assists the individual in locating and obtaining requisite services/supports, advocate on the individual’s behalf as necessary. Strives to use natural supports first and whenever possible, enhancing individual/family strengths.
Monitors the individual’s receipt of and participation in the service/supports as specified in the service plan. For waiver consumers, this is through monthly/quarterly monitorings. For community consumers, this is through quarterly contacts.

Actively participates in the annual assessment and monitoring of Family Driven Support Services (FDSS) as appropriate and requested.

Promotes Health and Safety of the Individuals includes review of Incident Reports, when required, taking action that is directly related to the wellbeing of the person.

Provides educational material and information to individuals, families, and teams.

Support individuals and their families at the time and location of their choice.

Identifies gaps in service delivery and reports service delivery needs to supervisor.

Maintains a minimum of 75% productivity.

Maintains monthly printed schedule of appointments.

Participates in the IM4Q process by completing pre-surveys, responding to considerations and follow-up within designated time frames.

Perform other duties and responsibilities as they relate to the overall enhancement of program service delivery.

Other Duties as assigned.

***Valid driver's license and proof of insurance and vehicle registration required for mileage reimbursement.