Public Health Office Assistant (Ref: 18501)

Position: Public Health Office Assistant (Ref: 18501)
Location: McMinnville, TN USA, 37100
Salary: $15.46/hr.
Duration: 1 Years 2 Months 21 Days - Contract
Openings: 1
Deadline: 07/24/2026
Description:
***Local Candidates
***Onsite

We are seeking a self-motivated, customer-focused, and team-oriented Office Assistant to provide vital clerical support within a regional public health dental clinic. This role is responsible for ensuring efficient clinic flow, managing front-office operations, and delivering exceptional customer service to patients. Candidates must be willing to travel throughout the region as needed.

Key Responsibilities
• Patient Coordination: Schedule and manage patient appointments; conduct patient check-in/check-out; make reminder and follow-up calls.
• Data & Registration: Collect, update, and input client demographic information into clinic management information systems across multiple software applications.
• Eligibility & Compliance: Review documentation to determine patient eligibility for federal and state programs; inform clients of their rights and responsibilities.
• Medical Records Management: Scan and index records into the electronic dental record (EDR); coordinate referrals; obtain proper prior authorization before releasing medical information.
• Financial Duties: Process the daily cash drawer and balance accounts to ensure strict fiscal responsibility.
• Insurance Verification: Assist in gathering and submitting necessary documentation to insurers for prior authorizations before services are rendered.

Minimum Education & Experience
• High School Diploma or equivalent.
• Two (2) years of full-time experience in customer service delivery and/or clerical/office work.
• Substitution Note: College coursework credit from an accredited institution may substitute for the required experience on a year-for-year basis up to a maximum of two years.
• Must possess a current, valid driver’s license.
• Must be able to successfully pass a comprehensive state bureau of investigation background check upon selection.

Work Arrangement:
• Job Title: Public Health Office Assistant (Dental Clinic)
• Location: McMinnville, TN (On-Site)
• Position Type: Full-Time, Contract
• Estimated Duration: August 3, 2026 August 31, 2027
• Schedule: Monday Thursday 7:30 AM 5:00 PM, Friday 7:30 AM 11:00 AM (38.5 hours/week)

Required / Desired Skills
• Clerical / Office Work Required - 2 Years
• Customer Service Delivery Required - 2 Years
• Valid Driver's License Required - 2 Years
• Dental Front Office Experience Required - 1 Years
• Dental Terminology (for scheduling/coding) Required - 1 Years
• Active TN RDA (Registered Dental Assistant) License Required - 1 Years