Public Health Office Assistant (Ref: 18485)

Position: Public Health Office Assistant (Ref: 18485)
Location: Cookeville, TN USA, 38501
Salary: $15.46/hr.
Duration: 11 Months 22 Days - Contract
Openings: 1
Deadline: 07/10/2026
Description:
***Local Candidates Only
***Onsite

We are seeking a dedicated and organized Dental Public Health Office Assistant to join our clinical team. This role is essential to the smooth operation of our dental clinic, providing clerical and administrative support that ensures high-quality care for our patients. You will be the first point of contact for many, playing a vital role in patient intake, scheduling, and overall clinic flow.

Key Responsibilities:
• Manage patient scheduling, appointments, and reminder/follow-up communications.
• Conduct patient registration, including collecting and updating demographic information.
• Determine eligibility for various federal and state programs based on documentation review.
• Perform accurate data entry into health department management information systems.
• Interact professionally with multiple software systems to manage clinic data.
• Maintain fiscal responsibility by processing the cash drawer and balancing accounts.
• Educate clients on their rights and responsibilities within our programs.
• Coordinate prior authorizations from insurers and gather necessary documentation before services are rendered.
• Maintain electronic dental records through consistent scanning and indexing of documents.
• Contribute to a positive, constructive, and cooperative team environment.

Qualifications:
• High School Diploma or equivalent.
• Minimum of two years of full-time experience in customer service delivery and/or clerical/office work. (Note: Relevant college or university course work may be substituted for experience on a year-for-year basis, up to a maximum of two years).
• Must possess a current driver’s license.
• Ability to successfully pass a background check.

Required / Desired Skills
• Customer Service Delivery Required - 2 Years
• Clerical / Office Administration Required - 2 Years
• Dental Terminology Required - 1 Years
• Dental Front Office Experience Required - 1 Years
• Insurance Coding Required - 1 Years
• TN Registered Dental Assistant (RDA) License Required - 1 Years