Manager, Revenue Management Continuous Improvement & Innovation Strategy

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is a member of the Continuous Improvement & Innovation team within the Revenue Management Division. Responsible for leading a team focused on identifying, scoping, and delivering initiatives that improve how Revenue Management work is designed, executed, and scaled, partnering cross-functionally with Pricing, Yield Management, IT, Data Science, and Revenue Management Engineering to drive measureable performance and efficiency improvements.

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Leads a team of analysts who specialize in continuous improvement and innovation within Revenue Management, working cross-functionally with Pricing, Yield Management, IT, Data Science, Revenue Management Engineering and Finance, among others.
• Oversees concurrent, diverse and time-sensitiveinitiatives from inception to completion focused on improving RM performance, efficiency, and decision quality, including assessing current workflows for friction and scalability constraints and designing future-state processes and operating models
• Identifies opportunities where automation, AI, and advanced analytics can reduce manual effort, increase speed, and improve decision quality
• Works collaboratively with cross-functional groups to create comprehensive strategies and solutions, building alignment across teams by managing tradeoffs and balancing analytical rigor with practicality
• Partners with IT and Data Science to translate ideas into deployable capabilities
• Uses advanced data analysis to support and justify projects and proposals
• Builds relationships with business owners at all levels within Revenue Management and partner organizations
• Provide a team of analysts with structure, support, and most importantly, care

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in  Business, Economics, Engineering, Analytics, Computer Science, Statistics, Operations Research, or relevant field or equivalent experience/training
• 5 years work experience, preferably in revenue management, analytics, strategy, process improvement, management consulting, or related airline field
• 3 years of experience formally or informally leading teams focused on process improvement, analytics, or transformation initiatives
• Experience working with and presenting to senior leadership

Preferred Qualifications- Education & Prior Job Experience

• Graduate degree, MBA, or other advanced certification
• Prior experience in airlines, travel, revenue management, or management consulting
• Familiarity with AI, ML, or automation concepts and their application o business processes
• Experience designing and implementing wokflow or operating model improvements

Skills, Licenses & Certifications

• Ability to lead teams and influence decisions
• Strong analytical and problem-solving skills, with the ability to interpret data, extract insights, and communicate findings through clear, well-structured presentations
• Ability to lead a team on projects that impact multiple business units
• Strategic mindset with a demonstrated aptitude for understanding the business, working with data, and solving problems creatively
• Effective leadership skills with the ability to communicate expectations, motivate team members, provide feedback, delegate tasks and promote career growth of direct report(s)
• Advanced experience with Excel and PowerPoint presentation development
• Self-motivated individual with a high personal standard of excellence who can work independently to drive for results
• Excellent organizational and planning skills
• Ability to lead cross-functional initiatives that require alignment acorss multiple teams and engagement with senior stakeholders

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.