Field Installation Manager

Support high-volume commercial door and gate service operations across the Greater Sacramento area. This is a hands-on, field-driven role focused on troubleshooting, estimating, scheduling, and supporting installation crews.

This is a newly created position designed to alleviate workload from leadership and improve field efficiency. The ideal candidate brings strong service-based experience (not just new installs) and can confidently manage multiple jobs, crews, and customer needs in real time.

Key Responsibilities

Oversee daily field operations across 10 20 active service jobs
Troubleshoot issues in the field and remotely support technicians by phone
Run service estimates and scope job requirements
Coordinate and schedule 1 2 person installation/service crews
Source parts, materials, and equipment needed for repairs and installs
Ensure projects are completed on time, within scope, and to quality standards
Communicate with customers, vendors, and internal teams to keep projects moving
Support compliance with safety and industry standards (ADA, fire code, etc.)
Partner closely with leadership during a 6-month training period

Must have:

Commercial door experience (hands-on)
Must be in commercial not residential
Service / repair / troubleshooting experience
This is critical
Candidates with only new installation experience are not a fit
Experience with multiple door systems
Ideally 3 4+ of the following:
Automatic doors (SIG or similar)
Storefront doors
Hollow metal doors
Overhead doors
Gates / gate operators
Dock equipment
Ability to troubleshoot independently
Can diagnose issues in the field or over the phone