Leave Administration Specialist (FMLA, ADA/ADAAA)

Leave Administration Specialist
100% Remote W2 Contract Role
90 days Contract (potential extensions)
Interviews: 1 or 2 rounds
Pay Range: $30-35/hr on W2 + Medical Benefits

Note: Must Be Authorized to Work in the U.S. (No Sponsorship Available)

About the Role:
GTN Technical Staffing is sourcing a Leave Administration Specialist on behalf of Our Insurance Client, one of the world's largest privately held insurance brokerage firms. In this role, you will serve as the primary point of contact for employee leave-of-absence programs, ensuring compliant, accurate, and empathetic administration of all leave types across a complex, multi-state workforce.

Key Responsibilities:
• Administer all leave-of-absence programs including FMLA, ADA/ADAAA, STD, LTD, military leave, personal leave, and state-mandated leaves across multiple jurisdictions
• Serve as the primary point of contact for employees and managers on leave inquiries, providing clear guidance on eligibility, entitlements, and return-to-work processes
• Initiate, track, and manage leave cases from intake through closure using HRIS and case management systems
• Ensure timely and accurate communications to employees, managers, HR Business Partners, and third-party carriers
• Partner with Payroll to coordinate pay continuity, benefit deductions, and premium reconciliation during leaves
• Monitor and audit leave cases for compliance with federal and state regulations; flag and escalate issues proactively
• Coordinate reasonable accommodation requests in collaboration with HR and Legal
• Maintain accurate and confidential leave records; generate reports and metrics as needed
• Stay current on changes to federal, state, and local leave laws and recommend process updates accordingly
• Support benefits and HR team initiatives as needed

Required Qualifications:
• 3+ years of dedicated leave administration experience in a corporate or third-party administrator (TPA) environment
• Deep working knowledge of FMLA, ADA, STD/LTD, and state-specific leave laws (CA, NY, NJ, WA, MA, CT, OR preferred)
• Experience managing concurrent caseloads in a high-volume environment
• Proficiency with HRIS platforms (Workday, SAP, or similar) and case management tools
• Strong written and verbal communication skills; ability to communicate complex policy with empathy and clarity
• High attention to detail and strong organizational skills
• Ability to work independently and manage priorities in a fully remote setting

Preferred Qualifications:
• CLMS (Certified Leave Management Specialist) or PHR/SPHR certification
• Prior experience in the insurance, financial services, or professional services industry
• Familiarity with integrated absence management programs
• Experience supporting a workforce of 3,000+ employees

If you possess these qualifications and are excited about the prospect of contributing to dynamic team, we encourage you to apply.