Independent Sourcer
Customer Support Specialist
Your mission is to maintain and improve service standards by working with the business and clients. Your responsibilities may include:
Assisting customers with integration queries and issues
Aiding customers with production queries and issues
Investigating production alerts
Managing and owning production issues, ensuring internal colleagues are mobilised to collaborate on resolving problems
Managing production and UAT accounts
Need to be able to explain things quickly and efficiently. Startup exp fits better.
- On the technical side, they like exp with Linux, Bash, Scripting, FIX protocol.
Additional Information
- Url
- https://www.postjobfree.com/job/cbae0b/customer-support-new-york-city-ny?utm_source=localwork&utm_medium=organic&utm_campaign=localworkUS
- City
- New York City
- State
- NY
- Country
- US