Senior Account Manager, Retail

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, YouTube, Measurement, and more. As a member of our LCS team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.

Responsibilities

• Take ownership of your accounts, and analyze campaign performance and grow existing dollars in-quarter through upsells and data driven recommendations tied to the customers business and marketing objectives. Ensure our clients are following Google best practices in setting up and managing their accounts.
• Develop in-depth knowledge of Google Advertising products (e.g., performance and brand) and identify forward thinking, high-impact opportunities to grow our client's business. Possess presentation and communication skills to effectively articulate their value and impact to clients.
• Work effectively both independently and collaboratively with internal and external stakeholders, to ensure projects are completed on time and with a high level of customer service.
• Build and nurture authentic relationships with clients and agencies, proactively understanding their business challenges, marketing objectives, and success metrics. Balance proactive service with reactive communication.