Founding Head of Product – Physical AI Infrastructure

ARE YOU . . .

Ready to Build the Foundation? Have you successfully built product management practices and team culture from the ground up at an early startup, and are you eager to do it again with a massive market advantage?

Tired of AI Hype, Ready for AI Impact? Do you want to move past superficial AI features and instead own a complex ML lifecycle—managing data pipelines, model deployment, and monitoring—to solve critical, real-world energy problems while taking a validated, government-backed technology through its first massive commercial deployments?

Built for Mission-Critical Reliability? Are you comfortable operating in high-stakes environments where security, safety, and regulatory standards are paramount, and where uptime is the ultimate metric?

Frustrated by Legacy DCIM or BMS? Do you know the limitations of traditional Data Center Infrastructure Management (DCIM), building management systems (BMS), and facility platforms inside out, and possess the vision to completely disrupt them?

Seeking Autonomy Over Bureaucracy? Are you ready to escape rigid corporate roadmaps and take a true seat at the table, collaborating directly with world-class researchers and top-tier investors to shape an entirely new market category? 

If you have 5+ years building enterprise software products — and a track record of translating complex, technical systems into capabilities that real operators can deploy and rely on — discover what Glacian is building.

Meet Glacian

Glacian is a Physical AI software company solving the data center power and cooling bottleneck. We provide a deterministic safety and intelligence layer that fuses high-fidelity physics-based digital twins with meta-reinforcement learning to understand the complex physics, environment, and industrial systems of data centers.

Why This Role — and Why Now

This is not a product role at a mature platform company: inheriting someone else's roadmap and managing stakeholder alignment for a product that already ships. It is a rare opportunity to define the product vision and build the foundational strategy of a proven Physical AI platform at the exact moment it moves from validated research into its first live commercial deployments.

The person who joins now will:

• Define Glacian's product vision from the ground up: shaping the roadmap, establishing the product strategy, and building the foundational framework for how a Physical AI platform serves mission-critical infrastructure at scale.

• Work directly with the founding team, researchers, and early customers to translate over a decade of physics-based AI research into product capabilities that operators can deploy, trust, and rely on in reliability-critical environments.

• Own the complete product lifecycle — from discovery and definition through prioritization, development, and launch — establishing the processes that enable fast iteration without sacrificing enterprise-grade reliability.

• Play a defining role in building the product function itself: setting the product culture, the prioritization framework, and the practices that every product manager who follows will build on.

• Contribute to making mission-critical infrastructure more efficient and more sustainable. The impact is real, measurable, and significant.

• Grow into a senior product leadership role as the company scales, with meaningful early-stage equity and the career trajectory of someone who built something that mattered.

This is a collaborative, high-ownership role where you will shape product vision, establish the product function, and solve genuinely hard problems from day one.

Core responsibilities

Product Strategy and Platform Vision:   FTE: ~35% | Daily

Define and drive the product vision, roadmap, and platform strategy for Glacian's AI-powered infrastructure platform. Identify opportunities to improve data center operational visibility, efficiency, reliability, and performance. Translate long-term platform architecture requirements into near-term product priorities that reflect both customer needs and market dynamics. Ensure the product roadmap is grounded in a substantive understanding of how data center operators work and what operational challenges genuinely constrain them.

Customer and Market Intelligence:   FTE: ~20% | Weekly

Develop a substantive understanding of data center operational workflows and infrastructure systems, including power management, cooling, environmental monitoring, and facility management platforms. Work directly with operators and engineers in the field to identify real operational challenges and validate product assumptions against actual facility conditions. Translate customer feedback and market insight into scalable product capabilities that reflect how mission-critical environments are actually managed.

Product Execution and Lifecycle Management:   FTE: ~25% | Daily

Own the full product lifecycle from discovery and definition through prioritization, development, and launch. Establish processes and practices that enable fast, iterative development while maintaining the enterprise-grade reliability and security standards required by mission-critical environments. Ensure the platform supports secure, scalable deployments across diverse facility types, customer configurations, and operational contexts.

Security, Safety, and Mission-Critical Standards:   FTE: ~12% | Weekly

Ensure product architecture and features meet the requirements of mission-critical environments, including system reliability, operational safety, and secure infrastructure integration. Work with engineering to prioritize security, resilience, and operational safeguards across the platform. Incorporate best practices for secure data handling, infrastructure monitoring, and operational risk management into the product design and release process.

Cross-Functional Leadership and Team Building:   FTE: ~8% | As Needed

Collaborate closely with engineering on product architecture, technical requirements, and platform design decisions. Support sales and customer success with product demonstrations, technical context, and structured customer feedback loops. Build and lead the product management function as the company scales. Represent the product perspective in cross-functional discussions and help establish the practices that define how Glacian builds and ships products.

Required Minimum Qualifications

• BS in Engineering, Science, Technology, Business, Management or related field.
• A track record of 5+ years of direct work experience in product management, including demonstrated leadership roles within enterprise technology organizations.
• Proven experience building and shipping software platforms for complex operational or infrastructure environments, with a clear record of delivering enterprise-grade products used in reliability-sensitive settings.
• Substantive understanding of data center infrastructure and operational systems — including power management, cooling, environmental monitoring, and facility management platforms — or a demonstrated ability to acquire this knowledge rapidly and apply it at a professional level.
• Demonstrated success managing challenging customer engagement while maintaining strong relationships and delivering results.
• Ability to operate across the full product lifecycle: from early discovery and stakeholder alignment through definition, prioritization, development oversight, and commercial launch.
• Proven experience taking concepts from architecture and design through customer deployment, ensuring technical excellence while meeting customer objectives.
• Experience partnering directly with engineering teams on product architecture and technical requirements, with the ability to engage substantively on design decisions.
• Ability to work cross-functionally with research scientists, engineers, and industry partners, translating between technical depth and practical product requirements in both directions.
• High comfort level operating in an early-stage environment where product decisions are made with incomplete information, priorities shift, and ownership is broad. Comfort with ambiguity and autonomous decision-making are essential.

Preferred Qualifications

The following are not required but represent the background of an especially strong candidate:

• Experience building or managing AI-enabled products, with a working understanding of the machine learning product lifecycle, including data pipelines, model deployment, and monitoring.
• Background in mission-critical environments involving security, safety, or regulatory standards — particularly relevant to the reliability expectations of data center or industrial infrastructure.
• Prior experience as a founding product leader at an early-stage startup, including building product management practices and team culture from the ground up.
• Familiarity with DCIM systems, building management systems, or related facility management platforms — helpful context for understanding how operators currently manage the infrastructure Glacian's platform interacts with.

The ideal candidate is:

• Practical, execution-oriented, and fast-moving: someone who makes sound decisions quickly and maintains momentum without waiting for perfect information.
• Self-driven and highly collaborative: capable of setting product direction independently while keeping founders, engineers, and customer stakeholders genuinely aligned.
• Low ego and team-oriented: brings solutions and clarity to ambiguous problems rather than friction or territory.
• Comfortable engaging directly with technical operators and engineers in the field, translating complex technology into clear, practical products that solve real problems.
• Genuinely motivated by building products with measurable real-world impact in infrastructure that matters — not looking for a role where the stakes are cosmetic.

Other Considerations

• Full-time position. This role may occasionally require extended hours to support customer deployments, critical milestones, or product launches.
• Background and investigative checks may be conducted as part of the hiring process; results must be satisfactory for the company.
• This role involves occasional overnight travel to various locations. The employee must be able to travel to client sites, partner facilities, and industry events using air, train, or automobile, with or without reasonable accommodation. A valid driver's license and a valid government-issued photo ID (REAL ID compliant) are required. Estimated travel up to 20%. 
• We thrive on the collaboration found in our physical offices and strongly encourage local candidates to apply. However, for the right fit, we welcome remote candidates located anywhere in the U.S.
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Physical Demands

The physical demands described here represent those that an individual must meet to successfully perform the essential functions of this job.

Work regularly requires the individual to sit or stand for extended periods while using computers, development tools, and digital collaboration platforms to communicate with team members and produce software. While performing job duties, the individual is regularly required to use hands and arms to operate computer keyboards and pointing devices. The individual is regularly required to talk and hear during in-person, phone, and video-based communications. The role may occasionally require standing, walking, or carrying light equipment when visiting client facilities or data center environments.

Specific vision abilities required for this job include sustained close vision for extended screen use and the ability to adjust focus across multiple monitors and varying working distances. Occasional travel to client sites, data center facilities, or industry events may require extended periods of walking, standing, or sitting in transit.

This role is primarily performed in a standard office or remote home office setting. Noise levels are typically low to moderate. Occasional visits to operational data center environments may involve moderate noise levels, raised flooring, and active equipment areas. No routine exposure to chemicals or industrial process hazards is expected in the primary work setting.

Benefits and Growth Opportunity

At Glacian, you'll join an ambitious team building the future of AI-powered infrastructure for one of the world's fastest-growing industries. We offer competitive compensation, meaningful equity ownership, flexible work arrangements, comprehensive health benefits, paid time off, and opportunities for continuous learning and professional development. As an early team member, you'll have direct exposure to customers, investors, and strategic decisions, with the opportunity to take on increasing responsibility as the company scales. We believe exceptional people create exceptional companies, and we are committed to providing an environment where talented individuals can grow their careers while helping shape the future of sustainable, intelligent data centers.

Glacian is proud to be an equal opportunity employer. Employment is based solely on merit and qualifications directly related to professional competence. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. Our company is also committed to providing reasonable accommodation for qualified individuals with disabilities in the employment application process and will consider reasonable accommodation to enable them to perform essential job functions.