Vice President of Operations

Vice President of Operations

About the Company

Established credit union providing financial services to the local community

Industry
Financial Services

Type
Public Company

Founded
1954

Employees
51-200

Specialties

• auto refinancing - home of the best rate guarantee
• free financial coaching (one-on-one or group settings)
• checking and savings accounts
• and credit cards and loans

About the Role

The Company is seeking a Vice President of Operations to join their team. The successful candidate will work closely with the EVP/CFO to oversee the member experience and the branch network, with a focus on optimizing the functions of branch staff in the context of increasing digital banking. This role involves managing and coaching branch managers, implementing training programs for member-facing staff, and leading community engagement initiatives. The ideal candidate for the VP of Operations position at the company is an innovative and highly organized individual with a strong work ethic, capable of developing strategies to support the organization's growth and long-term branching strategy. The role requires a hands-on approach, ensuring operational efficiency, and member satisfaction across all branches. A bachelor's degree and a minimum of 5 years' management experience in financial services are essential, with a preference for candidates holding an advanced degree. The VP of Operations will be a key leader and resource for teams across all branches, and must be committed to the company's mission and values. Responsibilities also include aligning the branch network with the institution's goals and enhancing its presence in the community. The role is pivotal in maintaining the company's reputation as a trusted financial partner, dedicated to providing exceptional service and personalized support to its members. The position is based in Tallahassee, Florida, a city known for its blend of historical richness and contemporary vitality, with a strong focus on academic and cultural excellence, particularly due to the presence of a leading public institution.

Hiring Manager Title
Executive Vice President & Chief Financial Officer (CFO)

Travel Percent
Less than 10%

Functions

• Operations