Chief Performance & Accountability Officer (CPAO)

Chief Performance & Accountability Officer (CPAO)

About the Company

Municipal government agency

Industry
Government Administration

Type
Government Agency

Founded
1852

Employees
10,001+

Categories

• Government
• Business Development
• Business Information Systems
• Business Intelligence

About the Role

The Company is seeking a Chief Performance and Accountability Officer (CPAO) to spearhead a transformative initiative aimed at enhancing the transparency, accountability, and effectiveness of government services. The successful candidate will be a key leader in championing data-driven decision-making, performance measurement, and continuous improvement across all departments. This role is pivotal in ensuring that the company delivers high-quality, efficient, and equitable services to its residents. Key responsibilities for the CPAO include designing and implementing a comprehensive performance management system, building public-facing performance dashboards, and partnering with department leaders to identify and address operational inefficiencies. The role also involves integrating an equity lens into performance metrics, preparing regular performance reports, and fostering a culture of learning, accountability, and innovation. The ideal candidate for the CPAO position at the company will have a minimum of 10 years' experience in performance management, innovation, operations, or strategy within a large, complex organization. They should possess strong skills in data analysis, process improvement, and public reporting, and have a proven track record of driving organizational change and measurable improvements. A commitment to transparency, equity, and service excellence is essential, as is the ability to engage a wide range of stakeholders. The role requires a strategic, analytical, and collaborative leader who is results-oriented and can effectively embed fairness and inclusion into performance goals. The CPAO will be part of a dynamic, action-oriented team that values integrity, transparency, and accountability, and is dedicated to making a meaningful impact in the community.

Hiring Manager Title
Deputy King County Executive

Travel Percent
Less than 10%

Functions

• Data Management/Analytics
• Operations