Head of Major & Complex Loss

Head of Major & Complex Loss

About the Company

Prestigious provider of risk & claims management services

Industry
Insurance

Type
Privately Held

Founded
1962

Employees
5001-10,000

Categories

• Commercial Insurance
• Insurance
• Property Insurance
• Risk Management
• Non-Profit & Philanthropy
• Consulting & Professional Services
• Claims
• Guard. Go Beyond
• Guide
• Home
• Provider
• Services

Specialties

• property/casualty third party administrator
• claims management
• information management
• managed care
• risk control
• appraisal services
• and workers'​ compensation

About the Role

The Company is seeking a Head of Major and Complex Loss to lead a team of skilled loss adjusters in the management of high-value and intricate property claims. The successful candidate will be responsible for providing strategic and operational oversight, ensuring the delivery of exceptional client outcomes, and driving team performance. This senior leadership role demands a professional with a strong background in property loss adjusting, particularly in commercial property claims, and a passion for excellence in client service and team development. The Head of Major and Complex Loss will be instrumental in fostering a culture of continuous improvement, maintaining the highest standards of performance, and building strong relationships with clients and stakeholders. Applicants for the Head of Major and Complex Loss position at the company should have a proven track record in property loss adjusting, with a deep understanding of commercial property claims. A professional qualification such as ACILA/FCILA is required, along with demonstrated leadership and team management experience. The role involves personally managing a portfolio of major and complex property loss claims, so the ability to handle pressure and work in a fast-paced environment is essential. The ideal candidate will possess strong operational management skills, excellent interpersonal and communication abilities, and the confidence to engage with senior client stakeholders. A flexible and adaptable approach to work, strong organizational skills, and a full, clean driving license are also necessary.

Travel Percent
Less than 10%

Functions

• Operations
• Business Development