Chief Operating Officer (COO)

Chief Operating Officer (COO)

About the Company

Reputable public transportation provider

Industry
Transportation/Trucking/Railroad

Type
Government Agency

Founded
1975

Employees
501-1000

Specialties

• public transportation

About the Role

The Company is seeking a Chief Operations Officer (COO) to provide executive leadership and strategic oversight for all operational divisions. The COO will be responsible for ensuring safe, reliable, efficient, and customer-focused service delivery across various transit modes. This includes overseeing operational planning, performance management, and compliance with relevant federal and state standards. The successful candidate will be tasked with implementing operational strategies that enhance efficiency, service reliability, and customer satisfaction, while also fostering a culture of accountability, safety, and continuous improvement. Essential duties include leading senior operational managers, managing operating budgets, and directing system safety, security, and emergency preparedness activities. Applicants for the COO position at the company should have a minimum of 15 years' of management experience in public transit or transportation operations, with at least 7 years' in executive leadership. A Bachelor's degree in a related field is required, and a Master's degree is preferred. The role demands a strong knowledge of compliance requirements, the ability to lead large teams, and a proven track record in managing operational budgets and performance improvement programs. The ideal candidate will possess excellent leadership, communication, and decision-making skills, and be proficient in Microsoft Office and operational reporting tools. Responsibilities also include representing the company at various events and preparing operational reports and strategic recommendations for the CEO and Board of Commissioners.

Hiring Manager Title
Chief Executive Officer (CEO)

Travel Percent
Less than 10%

Functions

• Operations