Landscaping Account Manager

As the Landscape Maintenance Account Manager, you will oversee maintenance operations across multiple properties, lead crews, and serve as the key point of contact for clients. This is a client-facing, hands-on leadership role requiring both horticultural knowledge and strong organizational skills. You’ll be empowered with a company vehicle, mobile devices, and autonomy to manage your day effectively.

Job Purpose:

The Landscape Maintenance Account Manager is responsible for generating new maintenance contracts, managing existing client accounts, and ensure a smooth transition from sales to production. This role involves overseeing and coordinating with maintenance crews on daily activities and job execution. The position includes both in-office responsibilities and regular travel to job sites and client locations.

Key qualifications:

Valid driver’s license (required)
Degree in horticulture, landscape management, or a related field OR minimum 3 years’ experience in landscape maintenance management
Proven ability to schedule, route, and supervise landscape maintenance crews efficiently
Strong understanding of horticultural practices including pruning, mulching, fertilization, turf care, and seasonal planting
Proficient in Microsoft Office; comfortable with mobile technology and digital communication
Excellent interpersonal and customer service skills
Bilingual or Spanish-speaking is a plus
Management Responsibilities:
Management Responsibilities:

·• Schedule and route crews based on job and client requirements

Conduct weekly site visits to ensure quality control and client satisfaction
Train and coach field staff on industry best practices and safety protocols
Oversee daily operations, including timesheet collection and crew reviews
Coordinate delivery of materials and ensure proper equipment use and maintenance
Supervise snow removal activities during winter months
Maintain professional communication with clients, both onsite and via email
Relay client needs and feedback to internal teams to ensure alignment and satisfaction
Pursue continuing education to stay current with industry trends and innovation

Schedule and route crews based on job and client requirements

Conduct weekly site visits to ensure quality control and client satisfaction
Train and coach field staff on industry best practices and safety protocols
Oversee daily operations, including timesheet collection and crew reviews
Coordinate delivery of materials and ensure proper equipment use and maintenance
Maintain professional communication with clients, both onsite and via email
Relay client needs and feedback to internal teams to ensure alignment and satisfaction
Pursue continuing education to stay current with industry trends and innovations

Full benefits package after probationary period. High growth potential for demonstrated ability.