Services Operations Administrator

Services Operations Administrator needs 1-2 years’ experience Services Operations Administrator requires: • Hybrid, • Good Excel • Oracle and Microsoft Office Suite experience required. • PO management or financial processing experience preferred. • Excellent written and oral communication skills, with an ability to present ideas and information clearly and confidently. • Approximately 5% travel may be required to support the position’s responsibilities. • Services Operations Administrator duties: • Implement improvements to current processes to maximize efficiencies. • Provide exceptional customer service to and partnership with the Operations and Accounting departments and to customers and/or vendors. • Manage customer and/or vendor POs and serve as the main point of contact for related inquiries. • Monitor the full customer and/or vendor PO lifecycle, including tracking statuses and managing closures, cancellations, or extensions and/or ensuring accurate accounts receivable transactions, credits, and Oracle budgets. • Validate customer and/or vendor requests to ensure they are completed on time, align with business guidelines, and are financially accurate. • Review and reconcile pass-through costs to ensure correct billing and contract compliance, and/or review and analyze reports for invoicing, fees, and customer POs. • Identify and resolve PO exceptions, collaborating with internal teams and escalating when needed.