Zaxby's

Restaurant Shift Leader (Part-Time)

Westfield, IN • Posted 2 months ago
Onsite Full Time Restaurant Management

Pay Range: $17.00 - $19.00 / hour


As the team at Zaxbys expands, we're saving a seat for you!

To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food. 

To our team members, Zaxbys is an indescribably great place to work!


Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.


Why work at Zax?

  • FREE Meals On Shift & 50% Off Meals Off Shift
  • Flexible Schedule
  • Early Access to Pay
  • Paid Training
  • Opportunities to Advance


Benefits

  • Recognition Program
  • Employee Referral Program
  • 401(k) With Employer Match (additional eligibility requirements)


Additional Full-Time Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Short-Term Disability
  • Long-Term Disability
  • Employer Paid Life Insurance


Duties and Responsibilities

  • Complete all training requirements including:
  • Zaxbys Shift Leader Development Plan
  • Food Safety Certification
  • Any additional training required by Zax LLC
  • Creates a culture of high-performance and trains and coaches team members to meet all company standards
  • Mentor, coach and develop team members and communicate performance concerns to your General Manager
  • Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner
  • Create and maintain a positive culture and healthy team morale through recognition and leading by example
  • Communicates shift goals and motivates team members to meet goals and perform to their highest ability level
  • Delegates tasks to team members and supervises performance during a shift
  • Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
  • Ensure service, product quality, and cleanliness standards are consistently upheld
  • Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
  • Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.
  • Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary
  • Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests’ satisfaction
  • Plans shift duties and ensures opening and closing duties are complete
  • Collaborates with management team to develop goals and reports back to management on goal progress
  • Ensure processes, policies, and procedures are properly followed throughout daily operations
  • Follows company cash management policies
  • Maintain compliance with federal, state, and local laws and guidelines
  • Utilize management tools and keep neat, accurate, and current records
  • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
  • Ensure the team works safely and follows all safety guidelines and procedures
  • Immediately report all human resources and risk management concerns to your General Manager and District Manager
  • Escalate other concerns to your supervisor when appropriate
  • All other duties necessary to ensure restaurant operations function properly


Job Qualifications

The following requirements must be met in order to qualify for this position.

  • Must be 18 years of age or older
  • Must have reliable transportation
  • Available to work 9 to 28 hours per week
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Successful completion of background check
  • Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others
  • Leadership experience preferred


Capability Requirements

The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.

  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual discrimination and perception to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment

Additional Information

City
Westfield
State
IN
Zip
46074
Country
United States
Job Type
Full Time
Posted At
2026-04-28
Job Reference
15673_10996181
Mobile Friendly Apply
No
Category
Restaurant Management
Html Jobs
Yes
Url
https://click.appcast.io/t/dtWOZ5XyyIBx-EyNqktTpbN9MDtWMQY4uPEyfT3OE7cCzh9a-SebTDXsnHm2nODH
Body
<p style="text-align: center;"><span style="font-size: medium;"><strong>Pay Range: $17.00 - $19.00 / hour</strong></span></p><br /><p class="ql-align-center"><strong class="ql-font-oxygen ql-size-small">As the team at Zaxbys expands, we're saving a seat for you!</strong></p><p class="ql-align-center"><span class="ql-font-oxygen ql-size-small">To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food. </span></p><p class="ql-align-center"><strong class="ql-font-oxygen ql-size-small">To our team members, Zaxbys is an indescribably great place to work!</strong></p><p class="ql-align-center"><br></p><p><span class="ql-font-oxygen ql-size-small">Shift Leaders oversee the people, processes, and products required to execute a shift. They set shift goals, assign tasks to team members, ensure processes are properly followed, and respond to guests' needs.</span></p><p><br></p><p><strong class="ql-font-oxygen ql-size-small">Why work at Zax?</strong></p><ul><li><strong class="ql-font-oxygen ql-size-small">FREE</strong><span class="ql-font-oxygen ql-size-small"> Meals On Shift & </span><strong class="ql-font-oxygen ql-size-small">50% Off</strong><span class="ql-font-oxygen ql-size-small"> Meals Off Shift</span></li><li><span class="ql-font-oxygen ql-size-small">Flexible Schedule</span></li><li><span class="ql-font-oxygen ql-size-small">Early Access to Pay</span></li><li><span class="ql-font-oxygen ql-size-small">Paid Training</span></li><li><span class="ql-font-oxygen ql-size-small">Opportunities to Advance</span></li></ul><p><br></p><p><strong class="ql-font-oxygen ql-size-small">Benefits</strong></p><ul><li><span class="ql-font-oxygen ql-size-small">Recognition Program</span></li><li><span class="ql-font-oxygen ql-size-small">Employee Referral Program</span></li><li><span class="ql-font-oxygen ql-size-small">401(k) With Employer Match (additional eligibility requirements)</span></li></ul><p><br></p><p><strong class="ql-font-oxygen ql-size-small">Additional Full-Time Benefits</strong></p><ul><li><span class="ql-font-oxygen ql-size-small">Medical Insurance</span></li><li><span class="ql-font-oxygen ql-size-small">Dental Insurance</span></li><li><span class="ql-font-oxygen ql-size-small">Vision Insurance</span></li><li><span class="ql-font-oxygen ql-size-small">Short-Term Disability</span></li><li><span class="ql-font-oxygen ql-size-small">Long-Term Disability</span></li><li><span class="ql-font-oxygen ql-size-small">Employer Paid Life Insurance</span></li></ul><p><br></p><p><strong class="ql-font-oxygen ql-size-small">Duties and Responsibilities</strong></p><ul><li><span class="ql-font-oxygen ql-size-small">Complete all training requirements including:</span></li><li class="ql-indent-1"><span class="ql-font-oxygen ql-size-small">Zaxbys Shift Leader Development Plan</span></li><li class="ql-indent-1"><span class="ql-font-oxygen ql-size-small">Food Safety Certification</span></li><li class="ql-indent-1"><span class="ql-font-oxygen ql-size-small">Any additional training required by Zax LLC</span></li><li><span class="ql-font-oxygen ql-size-small">Creates a culture of high-performance and trains and coaches team members to meet all company standards</span></li><li><span class="ql-font-oxygen ql-size-small">Mentor, coach and develop team members and communicate performance concerns to your General Manager</span></li><li><span class="ql-font-oxygen ql-size-small">Prioritizes the guest and team member experience and resolves complaints and concerns in friendly and respectful manner</span></li><li><span class="ql-font-oxygen ql-size-small">Create and maintain a positive culture and healthy team morale through recognition and leading by example</span></li><li><span class="ql-font-oxygen ql-size-small">Communicates shift goals and motivates team members to meet goals and perform to their highest ability level</span></li><li><span class="ql-font-oxygen ql-size-small">Delegates tasks to team members and supervises performance during a shift</span></li><li><span class="ql-font-oxygen ql-size-small">Maintain operational standards and ensure compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures</span></li><li><span class="ql-font-oxygen ql-size-small">Ensure service, product quality, and cleanliness standards are consistently upheld</span></li><li><span class="ql-font-oxygen ql-size-small">Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations</span></li><li><span class="ql-font-oxygen ql-size-small">Receives and reconciles truck deliveries, ensures product is properly stocked, and completes daily inventory counts.</span></li><li><span class="ql-font-oxygen ql-size-small">Manages food production and quality by monitoring prepping, cooking, and holding processes and taking corrective action when necessary</span></li><li><span class="ql-font-oxygen ql-size-small">Tracks food safety and quality throughout the shift and ensures guests receive accurate orders that meet company standards and guests’ satisfaction</span></li><li><span class="ql-font-oxygen ql-size-small">Plans shift duties and ensures opening and closing duties are complete</span></li><li><span class="ql-font-oxygen ql-size-small">Collaborates with management team to develop goals and reports back to management on goal progress</span></li><li><span class="ql-font-oxygen ql-size-small">Ensure processes, policies, and procedures are properly followed throughout daily operations</span></li><li><span class="ql-font-oxygen ql-size-small">Follows company cash management policies</span></li><li><span class="ql-font-oxygen ql-size-small">Maintain compliance with federal, state, and local laws and guidelines</span></li><li><span class="ql-font-oxygen ql-size-small">Utilize management tools and keep neat, accurate, and current records</span></li><li><span class="ql-font-oxygen ql-size-small">Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description</span></li><li><span class="ql-font-oxygen ql-size-small">Ensure the team works safely and follows all safety guidelines and procedures</span></li><li><span class="ql-font-oxygen ql-size-small">Immediately report all human resources and risk management concerns to your General Manager and District Manager</span></li><li><span class="ql-font-oxygen ql-size-small">Escalate other concerns to your supervisor when appropriate</span></li><li><span class="ql-font-oxygen ql-size-small">All other duties necessary to ensure restaurant operations function properly</span></li></ul><p><br></p><p><strong class="ql-font-oxygen ql-size-small">Job Qualifications </strong></p><p><em class="ql-font-oxygen ql-size-small">The following requirements must be met in order to qualify for this position. </em></p><ul><li><span class="ql-font-oxygen ql-size-small">Must be 18 years of age or older</span></li><li><span class="ql-font-oxygen ql-size-small">Must have reliable transportation</span></li><li><span class="ql-font-oxygen ql-size-small">Available to work 9 to 28 hours per week</span></li><li><span class="ql-font-oxygen ql-size-small">Ability to work a flexible schedule including days, nights, weekends, and holidays</span></li><li><span class="ql-font-oxygen ql-size-small">Successful completion of background check</span></li><li><span class="ql-font-oxygen ql-size-small">Demonstrates leadership qualities, organizational skills, and ability to interact cooperatively with others</span></li><li><span class="ql-font-oxygen ql-size-small">Leadership experience preferred</span></li></ul><p><br></p><p><strong class="ql-font-oxygen ql-size-small">Capability Requirements </strong></p><p><em class="ql-font-oxygen ql-size-small">The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. </em></p><ul><li><span class="ql-font-oxygen ql-size-small">Sit, stand, and walk continuously</span></li><li><span class="ql-font-oxygen ql-size-small">Occasionally stoop, bend, crouch, or climb, including the use of ladders</span></li><li><span class="ql-font-oxygen ql-size-small">Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead</span></li><li><span class="ql-font-oxygen ql-size-small">Continuous use of hands and wrists for grasping and fine manipulation</span></li><li><span class="ql-font-oxygen ql-size-small">Communicate proficiently through speech, reading, and writing</span></li><li><span class="ql-font-oxygen ql-size-small">Maintain effective audio-visual discrimination and perception to observe and respond to the environment</span></li><li><span class="ql-font-oxygen ql-size-small">Work in an environment that features hot and cold temperature variations and exposure to food allergens</span></li><li><span class="ql-font-oxygen ql-size-small">Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment</span></li></ul>
Cpa
18.92
Cpc
0.95
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