Community Partner Manager, YouTube (Multiple Languages)
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 1 year of experience in business development, partnerships, or management consulting.
- Experience managing agreements or partnerships.
- Ability to communicate in English, Japanese and Mandarin fluently to interact with internal and external stakeholders.
Preferred qualifications:
- Experience with content programming, creative campaign design or management, and working with brands or merchants.
- Experience with creator and community management, along with the ability to communicate and engage with the masses.
- Experience in the video content creation ecosystem (e.g., short-form, long-form, podcast, or live) and global market, with an understanding of content and creators.
- Ability to identify and implement the improvements based on data and insights, with experience in the digital and social media landscape.
About the job
Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce.
The Community Partner Management (CPM) team was created to support and educate thousands of short-form video creators all around the world -- leveraging peer-to-peer connection and inspiration to drive creator success. Over the past couple of years, the team has expanded its scope beyond shorts to drive product activation and channel growth across various partner types and YouTube formats (including long-form and live streaming). The mission of our team is to grow a healthy ecosystem of multi-format creators, the top creators of tomorrow.
In this role, you will have the opportunity to engage with our creators who post in all our formats. You will recruit, educate, engage and support our emerging creator communities across two major languages (Japanese, Chinese). Your role will involve strategic creator onboarding, broad community communications and engagement, standardized support, and the establishment and execution of an operational model that you will refine over time as the community grows.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Manage a portfolio of fast-rising YouTube creators across various formats. Identify, acquire, communicate with, and develop YouTube creators.
- Develop communication plans for various segments of the YouTube creator community. Collaborate with Marketing and Product on trends, campaigns, and product launches.
- Provide quarterly market analysis and execute market action plans.
- Analyze creator feedback and recommend or drive changes to existing products, policies, and processes to increase creator satisfaction, activity, and performance.
- Create communication modules (newsletters, video series) for the community. Host workshops, events (virtual and otherwise) and sessions for creators.