Infosys Limited

Oracle OIC Senior Consultant

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Atlanta, GA • Posted 1 months ago
Onsite Full Time Not specified Level consulting
Technology - Cloud Integration and API Management - Cloud Integration and API Management - ALLCompany: ITL USARequisition ID: 125890BRInfosys is seeking a Senior Consultant expert on Oracle Integration Cloud technology. The position will primarily be responsible for Application Maintenance Support of Oracle Integration Cloud (OIC) along with VBCS development. This role will interface with key stakeholders and will require you to work closely with the customer on any OIC related issues & support. Key responsibilities include:
  • Accepting and acknowledging incidents/tickets received through ServiceNow tool.
  • Providing solutions for ticketed issues in OIC.
  • Close coordination with 3rd party applications team for integration of internal and external applications.
  • Resolution of issues.
  • Coordinating with application vendor - Oracle and infrastructure support teams like Citrix, network, etc.
  • Creating and maintaining application architecture landscape documentation.
  • Monitoring daily batch/utility operations and fixing any occurring issues.
  • Enhancing the current application architecture by implementing new functions and improvements.
  • Automating recurring processes or tasks and enhancing the work environment for efficiency.
  • Available for On Call support of high priority issues.
  • Maintaining Service Level Agreement (SLA) guidelines and working towards achieving it.
  • Adhering to Infosys and client processes & policies.
  • Providing estimates for enhancements.
  • Providing POC on new customization needs using VBCS.Required Qualifications:
    • Candidate must be able to commute to Atlanta, GA or Birmingham AL or relocate to one of these areas.
    • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.
    • Bachelor's Degree or foreign equivalent will consider work experience in lieu of a degree.
    • At least 4 years of Information Technology experience.
    • At least 3 years of hands-on experience in Implementation, Development, and Support projects related to OIC integrations.
    • Good experience in OIC, VBCS, and PaaS Administration for deployments and automation of deployments.
    • Must be well versed with agile based delivery model for support and enhancements.
    • Ability to drive and manage stakeholder communication.Preferred Qualifications:
      • Direct client interaction experience during interactive phases like transition, reviews, etc.
      • Automated monitoring and notification implementation.
      • Experience in working on CI/CD for deployment related activities.
      • Excellent verbal and written communication skills.
      • Prefer candidate that has previously worked in US Utility companies and has exposure to business flows of such organizations and regulations.The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.About Us: Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
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