Patient Concierge - Prostate Program

A company is looking for a Patient Concierge for their Prostate Program, focusing on early detection and precision diagnostics for oncology patients.
Key Responsibilities

Answer phone calls to assess potential candidates' suitability for the prostate program
Inform patients about various prostate procedures and direct them to appropriate HALO sites
Maintain accurate records of conversations in the CRM system

Required Qualifications

Relevant care coordination experience in a clinical or medical setting
Ability to manage a high volume of inbound calls efficiently
Proficiency in Outlook and Microsoft Office tools
Customer-focused with adaptability to different personality types
Bilingual in English and Spanish is a plus