Norland Group
395872-Support Analyst
This position requires - Clear Background, Drug Test, and Education Check. Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)
----------Contract Duration: 6 months contractDescription of role:
- Minimum of 1-3 years' experience working in a related role such as order entry/management, inventory management, purchasing, shipping and RMA management activities.
- Preferred experience in a fast-paced organization, technology or similar preferred.
- Experience in a technology company in an RMA capacity Responsibility: Manage Inventory: Track incoming shipments, log all activity for inbound and outbound inventory, monitor inventory at DSA San Jose and other sites;
- Work with appropriate parties for depletion plan, perform monthly cycle count, and reconcile inventory.
- DSK RMAs - Coordinate, monitor, and execute return process with HQ.
- Branch Transfers - Coordinate, monitor, and execute inter-company transactions.
- Communication between technicians, RMA, Logistics, Sales team and HQ, help guide them on what to do and update status until completion.
- Customer Registration - create the code in the system upon sales team's request if there's any new Shipto customer, change or update the name/address change.Requirements:
- Able to understand Inventory and Supply Chain concepts and policies.
- Proactively manages issues and activities and can prioritize well.
- Strong communication, highly motivated individual capable of working with limited direction.
- Ability to work under pressure and to tight deadlines while following explicit policy and procedures.
- Ability to multi-task in a fast-paced, high-tech environment.
- Excellent organizational skills, detail-oriented, monthly reports and works well in a team environment or as an independent contributor.
- Ability to work calmly, maintains a professional demeanor, produce results under pressure, and escalate to management appropriately.
- SAP experience is preferred
- Bilingual (Korean/English) is preferred as this position needs to communicate to HQ.We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checksThis position requires - Clear Background, Drug Test, and Education Check.
Must be authorized to work in the US for any employer without Sponsorship.
(Principal Only! No Corp to Corp)
----------Position Title: 395872-Support Analyst (Bi-lingual - Korean/English)
Location: San Jose, CA
Pay Rate: $25-$30Contract Duration: 6 months contractDescription of role:- Minimum of 1-3 years' experience working in a related role such as order entry/management, inventory management, purchasing, shipping and RMA management activities.
- Preferred experience in a fast-paced organization, technology or similar preferred.
- Experience in a technology company in an RMA capacity Responsibility: Manage Inventory: Track incoming shipments, log all activity for inbound and outbound inventory, monitor inventory at DSA San Jose and other sites;
- Work with appropriate parties for depletion plan, perform monthly cycle count, and reconcile inventory.
- DSK RMAs - Coordinate, monitor, and execute return process with HQ.
- Branch Transfers - Coordinate, monitor, and execute inter-company transactions.
- Communication between technicians, RMA, Logistics, Sales team and HQ, help guide them on what to do and update status until completion.
- Customer Registration - create the code in the system upon sales team's request if there's any new Shipto customer, change or update the name/address change.Requirements:
- Intermediate Word / Excel skills.
- Able to understand Inventory and Supply Chain concepts and policies.
- Proactively manages issues and activities and can prioritize well.
- Strong communication, highly motivated individual capable of working with limited direction.
- Ability to work under pressure and to tight deadlines while following explicit policy and procedures.
- Ability to multi-task in a fast-paced, high-tech environment.
- Excellent organizational skills, detail-oriented, monthly reports and works well in a team environment or as an independent contributor.
- Ability to work calmly, maintains a professional demeanor, produce results under pressure, and escalate to management appropriately.
- SAP experience is preferred
- Bilingual (Korean/English) is preferred as this position needs to communicate to HQ.We encourage Minorities, Women, Protected Veterans and Disabled individuals to apply for all positions that they may be qualified for. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks
----------If you are interested in this position, please submit your resume in a Word Document with the month and year that you have worked at each previous position to - Veronika@norlandgroup.com and copy: 395872-Support Analyst (Bi-lingual - Korean/English) to the email Subject Line.Or click this email link and attach your resume in a MS Word Document formatJob Posted Date: 12/13/2024
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