Program Manager, Reverse Manufacturing Process Engineering (English, Spanish)
This role will be based in Guadalajara, Mexico.
Please submit your resume in English - we can only consider applications submitted in this language.
Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.
Note: Google's hybrid workplace includes remote roles.
Remote location: Mexico.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in program or project management.
- Experience driving system capabilities, design, integration, or implementation for supply chain (e.g., procurement, inventory, order fulfillment).
- Ability to communicate in English and Spanish fluently to engage with local stakeholders.
Preferred qualifications:
- Experience driving business process enablement, requirements, or solutions.
- Experience leading supply chain process reengineering and design, including B2B collaboration and transactions on supply chain functions with external partners.
- Experience in driving process and systems capabilities, requirements, business process designs, testing and training.
- Experience with Enterprise Resource Planning (ERP) systems, supply chain planning, or execution platforms in an Electronic Manufacturing Services (EMS) setup.
- Experience collaborating with cross-functional teams on business process enhancements.
- Excellent problem-solving skills.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Responsibilities
- Design and enable reverse manufacturing supply chain processes and systems with internal and external partners.
- Support deployment of new capabilities for Return Merchandise Authorization (RMA), Remanufacturing (ReMan) and Decommissioning (Decom) operations.
- Sustain capabilities and enhancements as per project/product roadmap, focusing on contract manufacturers.
- Execute delivery per project plan, identify and assess risks, develop mitigation plans, align stakeholders with communications.
- Translate business requirements to functional and technical designs, map process flows through collaboration with partner teams.