Medical sechedulling

NHRMC Physician Group seeking a detail-oriented and empathetic Remote Medical Scheduler to manage patient appointments and clinical calendars. You will serve as the first point of contact for patients, ensuring a seamless and professional scheduling experience while maintaining strict confidentiality and HIPAA compliance.

Key Responsibilities
Appointment Management: Coordinate, schedule, and reschedule patient appointments using Electronic Health Record (EHR) systems (e.g., Epic, Athenahealth, or similar).

Patient Communication: Answer high-volume inbound calls and handle inquiries via email or patient portals with professional telephone etiquette.

Data Verification: Verify patient demographics, insurance information, and pre-registration requirements to ensure accurate billing and chart readiness.

Coordination: Collaborate with healthcare providers to maximize schedule efficiency and minimize "no-show" gaps.

Reminders: Conduct outbound confirmation calls and explain necessary visit preparations (co-pays, documentation, or medication lists).

Requirements & Qualifications
Experience: 1 2 years of experience in medical scheduling, healthcare administration, or a high-volume customer service call center.

Technical Skills: Proficiency with EMR/EHR software and Microsoft Office Suite. Ability to toggle between multiple screens and systems efficiently.

Compliance: Deep understanding of HIPAA regulations and a commitment to patient data privacy.

Environment: Must have a dedicated, quiet home office with high-speed internet and a secure connection for handling sensitive information.

Skills: Exceptional verbal communication, active listening, and the ability to remain calm in a fast-paced environment.

Education: High School Diploma or equivalent; Medical Terminology certification is a plus.

Benefits (Optional - Customize for your LLC)
100% Remote work environment.

Flexible scheduling options.

[Add any other perks like health stipends or PTO].