Central Texas Recruiting
Service Manager
Hiring: Service Manager
Location: Stow, OH
Salary: $60,000 - $70,000/yr
Schedule: Full-time
Central Texas Recruiting is seeking a Service Manager to lead service operations, support technical teams, and ensure customer satisfaction within a manufacturing environment. This role focuses on team leadership, service coordination, and continuous improvement of service processes.
Key Responsibilities
Lead and support service team operations
Handle customer complaints and resolve issues efficiently
Coordinate service schedules and on-site support
Track maintenance records and service performance
Manage spare parts inventory and service documentation
Provide training and development for team members
Collaborate with sales and technical teams
Qualifications & Requirements
3+ years of experience in injection molding or plastics industry
Experience in technical service or field service roles
Strong leadership and problem-solving skills
Valid driver’s license and ability to travel
Strong communication and organizational skills
U.S. work authorization required