customer service rep

Come join our Answernet team in Bismarck, ND. We are looking to fill 30 positions in our Bismarck office. These are FT/PT Day/Afternoon/evening positions, with every other Saturday required. We offer a fun environment, as well as incentives for a job well done! (pizza parties ice cream parties etc.)

Job Duties / Responsibilities / Essential Functions:

·         · Make outgoing and take incoming calls handling situations specific to each project and client.

·         · Update information in the computer.

·         · Process information when needed.

Required Knowledge /Skills / Abilities / Qualifications:

·         · Must enjoy working via phone and have a good, clear phone voice.

·         · Must be computer savvy.

·         · Must have a professional sounding demeanor and voice.

·         · Must have reliable transportation to and from work.

Required Education / Certifications:

·         · High-school graduate preferred.

·         · Ability and willingness to view and read a computer screen for the length of your scheduled shift.

·         · Ability and willingness to speak with clients and internal employees via telephone or e-mail.

·         · Have to be able to pass a background check

·         · Ability and willingness to make quick decisions.

·         · Ability and willingness to deal with high stress fast pace situations.

·         · Ability and willingness to interpret data accurately.

Work Environment

· Office/Call Center

RATE OF PAY IS HOURLY- FULL TIME. LOOKING TO FILL AFTERNOON/EVENING SHIFTS

·         Job Type: Full-time

·         Salary: $10.50 /hour

Location Details

2404 E. Broadway Suite D Bismarck, ND 58501