Inbound Sales Rep (Customer Care Center)

Job Description

Inbound Sales Representative (Customer Care Center)

# of Positions 50

Job Type Para-professional/Support

Full/Part Time Part-Time

Shift Any/All

Weekends Required Both

WHAT ARE THE DUTIES AND RESPONSIBILITIES OF THIS POSITION?

As a CCC Sales representative, you serve as an extension of State Farm agents' offices by quoting and binding insurance products. With a focus on sales and direct contact with current and potential State Farm customers, you are critical to our success
Sales representatives work in a team call center environment and are focused on providing remarkable service to customers and potential customers across the U.S.

Skills & Responsibilities

WHAT KNOWLEDGE AND SKILLS ARE NEEDED TO BE SUCCESSFUL IN THIS POSITION?

Completing required training programs and all licensing requirements
Learning and applying State Farm underwriting and eligibility guidelines to correctly price and bind policies according to established procedures

ITEMS OF NOTE

This position may require non-standard work hours or varying shifts
Applicants should be willing to work flexible work shifts to meet customer needs
In addition to a competitive hourly rate of pay, representatives may qualify for sales-based incentives

ADDITIONAL INFORMATION

***Part Time opportunities available serving as first-level contact for inbound phone sales. ***

Compensation: $14.40 per hour with additional sales incentives available based on sales performance. Shift pay may apply.

Training is starting Monday September 28, 2015. There are two training class options:

Option 1 - 5:30 am to 11:30 am Monday - Friday (30 hours per week) for 17 weeks through Jan. 23, 2016

or

Option 2 - 2 pm to 8 pm Monday - Friday (30 hours per week) for 17 weeks through Jan. 23, 2016

Applicants must be available to attend all of training to be competitive for consideration.

Selected applicants will be assigned an initial work schedule of 24 hours per week at the time of the final offer.
The 24 hour a week work schedule will include working a full day Saturday and/or Sunday every week and may include working holidays in the future.
Due to the nature of our business, flexibility in the work schedule is needed and future work schedules may change based on business needs.

Spanish bilingual skills desired but not required for this opening. Bilingual pay may apply.

This job is eligible for benefits including: Medical, Dental, Vision, and Life insurance options, 401(K) participation, pension plan, paid time off, credit union membership, employee discounts, plus much more.

**Our compensation and benefits programs are always evolving and are subject to change.**

The Customer Care Center - Sales Department is an after-hours and weekend operation driven by our customer demand.
We are hiring part-time employees to start with us on September 28, 2015 in our Papago Operation Center - 1500 Priest Drive Tempe AZ 85285 location.

You may also be eligible to participate in Medical, Dental, Life and Disability Insurance, Vision, 401(k) Plan, Credit Union, a fully funded retirement pension plan, and more.

For more information about our company, careers and Total Rewards, visit www.statefarm.com/careers. You can also learn more about what to expect from our employment process here.

State Farm Insurance is an equal opportunity employer

Apply Here