Customer Solutions Agent

Job Description

Please email your resume to cherrick@paypal.com

To deliver best-in-class service to PayPal’s core and emerging products, Global Operations needs to have the right organization, the right people and right technology infrastructure in place.

PayPal and eBay will be separate companies soon, which mean we won’t be part of the same group of companies anymore. You can be confident this doesn’t change our commitment to our customers. We're more excited than ever to bring you a seamless and enjoyable experience.

During the next few weeks, our company systems will be going thru a few changes. If you experience any technical difficulties, you can contact our Talent Acquisition Team at cherrick@paypal.com at your earliest convenience.

As a Customer Solutions Agent, your primary responsibilities will be assisting customers and helping to resolve their inquiries. By using the latest in modern communication and technology tools, you will be able to provide our customers with accurate answers to their questions in both a quick and helpful manner

Skills & Responsibilities

Work Experience:

• Minimum of two (2) years’ experience within a financial service industry or call center environment in one of these areas:

o Technical or Product Support

o Call Center/Customer Support experience with direct customer contact

o Financial services industry

o Fraud or Risk Experience 

o Sales experience (commission based, quota based, up-selling, cross-selling)

Education Experience:

• High School Diploma or educational equivalent

Salary Details

Full benefits starting day one of employment.

Location Details

Chandler, AZ 85226